Privacy Policy

Introduction

Welcome to https://quad-bikes-dubai-desert.terratrek.net! We take the privacy and security of your personal information very seriously. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products. By using our platform, you agree to the terms described here, ensuring a transparent and secure user experience.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://quad-bikes-dubai-desert.terratrek.net
Mobile applications associated with our services
Online services and products offered through our platform
Any other linked websites or platforms we own or operate

Please note that this policy does not extend to third-party services, platforms, or websites that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

When you create an account and use our applications as an authorized user
During your visits to our websites, including browsing and interactive sessions
When you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various types of personal information to enhance your experience and provide tailored services. This includes:

Account Information

User names and passwords
Contact details (email, phone number)
Address for shipping and billing purposes

Payment Information

Credit or debit card numbers
Cardholder name and expiration dates
Security codes and billing addresses

Financial Information

Transaction history
Spending patterns
Bank account details (for direct deposits or payments)

Purchase Information

Product/service preferences
Shopping behavior
Order history and tracking data

Mobile Device Identifiers

Unique device identifiers (UDIDs, APNs)
Location data from mobile devices

Location Data

GPS coordinates
Geotagged photos or check-ins
IP addresses

Feedback and Reviews

User-generated content, including ratings, comments, and reviews
Survey responses

Social Media Information

Logins and interactions on our social media platforms (if linked to your account)
Profile information shared publicly

Product Information

Preferences and customization settings
Product usage data
Feedback on products or services

We gather this data through direct user input, website analytics tools, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. We use cookies for several purposes:

Strictly Necessary Cookies

These cookies enable basic functions of our website, such as allowing you to navigate through pages.

Preference Cookies

They remember your preferences and settings, ensuring a personalized experience.

Analytics Cookies

Used by analytics tools to collect information about how visitors use our site, helping us improve its performance.

You can manage non-essential cookies through our Cookie Manager, providing you with control over your privacy choices.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected. These purposes may include:

Providing and improving our services
Complying with legal obligations
Enforcing our terms of service
Resolving disputes or investigating fraud

Once these purposes are fulfilled, we securely delete or anonymize your personal data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal information:

Encryption: We use encryption for data at rest and in transit to protect sensitive details.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
Access Controls: Only authorized personnel have access to your information, ensuring its confidentiality.

Children’s Privacy

We do not intentionally collect or store personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

Access: The right to request access to the personal information we hold about you.
Rectification: The right to have inaccurate or incomplete data corrected.
Erasure (Right to be Forgotten): The right to request the deletion of your data under certain circumstances.
Restriction: The right to limit the processing of your data in specific cases.
Portability: The right to receive your personal data in a structured, commonly used format.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise these rights or file appeals/complaints, please contact our Privacy Team via email at [email protected] or by post to the address provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

For any questions, requests for information, or concerns regarding privacy, please contact us:

Email: [email protected]
Address: [Provide postal address]